> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clearaml.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your firm's AML/CTF program from the Compliance Hub

> The Compliance Hub is your firm-level AML/CTF command centre: a compliance calendar and program-health overview, ongoing staff PEP/sanctions monitoring, and a document library for policies, board approvals, and AUSTRAC correspondence.

The **Compliance Hub** (`Dashboard → Compliance Hub`) is your firm-level AML/CTF program management centre. Where individual client records show you one relationship at a time, the Compliance Hub gives you the broad view of your program's overall health. It's the page your Compliance Officer should check regularly, organised across three tabs.

<Info>
  The Compliance Hub is available to users with audit access (Owner, Admin, and Compliance Officer roles).
</Info>

## Overview

The **Overview** tab is your program dashboard:

* **Compliance calendar** — all upcoming client review deadlines, reporting obligations, and scheduled internal audits.
* **Regulatory alerts feed** — AUSTRAC notices and legislative updates relevant to your firm type.
* **Program status** — an overall AML/CTF program health score, broken down across the five compliance pillars: **Governance, Risk, People, Monitoring,** and **Reporting**.

## Audit & Monitoring

Every staff member in an AML-designated role is continuously screened against PEP and sanctions lists. The **Audit & Monitoring** tab surfaces those staff screening alerts:

* Alerts are rated **Critical / High / Warning / Info**.
* Each alert has a status of **Open, In Review, Dismissed,** or **Confirmed**.
* Every alert must be reviewed and resolved with a written record.

<Note>
  This is staff monitoring. Client PEP/sanctions alerts live on the [Monitoring Alerts](/features/pep-sanctions-screening) page, and transaction/wallet alerts live on the Transaction Monitoring page.
</Note>

## My Firm Compliance

The **My Firm Compliance** tab is your firm's document library — the evidence AUSTRAC examiners request first. Documents are organised into four folders:

| Folder                     | What belongs here                           |
| -------------------------- | ------------------------------------------- |
| **Approvals & Sign-offs**  | Board approval minutes and sign-off records |
| **Audit & Reviews**        | Internal and external audit reports         |
| **AUSTRAC Correspondence** | Notices, responses, and examination records |
| **Other**                  | Anything else that supports your program    |

Upload multiple files at once with per-file progress tracking, and keep everything filed in the correct category so it's easy to present during an examination.

<Tip>
  The My Firm Compliance document library is one of the first things AUSTRAC examiners ask to see. Keep your AML/CTF Policy, board approval minutes, and any AUSTRAC correspondence filed and current **before** an examination notice arrives — not after.
</Tip>

## Related

<CardGroup cols={2}>
  <Card title="AML Program" icon="file-check" href="/compliance/aml-program">
    Build, upload, and schedule reviews of your written AML/CTF program.
  </Card>

  <Card title="Team & Personnel" icon="users" href="/settings/pdd">
    Manage AML designations and Personnel Due Diligence for the staff monitored here.
  </Card>
</CardGroup>
