> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clearaml.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Automate client risk scoring and AML assessments

> ClearAML scores every client as Low, Medium, or High risk based on client type, industry, geography, and other AML/CTF factors, with PDF report generation.

Risk assessments are a core AML/CTF requirement for Tranche 2 professionals. ClearAML walks you through a structured questionnaire for each client type and automatically calculates a risk rating — Low, Medium, or High — based on the answers. Completed assessments are stored permanently on the client's profile and can be exported as a PDF for your compliance file.

## The risk assessments dashboard

Navigate to **Dashboard → Risk Assessments** to see assessments across all clients. The dashboard shows four summary tiles:

<CardGroup cols={4}>
  <Card title="Total assessments" icon="clipboard-list">
    The total number of assessments on file, across all clients and risk levels.
  </Card>

  <Card title="High risk" icon="triangle-exclamation">
    Clients currently rated High risk. Click to filter the table to this group.
  </Card>

  <Card title="Medium risk" icon="circle-exclamation">
    Clients currently rated Medium risk.
  </Card>

  <Card title="Pending" icon="clock">
    Clients who have been verified but have not yet had a risk assessment completed.
  </Card>
</CardGroup>

The table is sortable by client name, status, risk level, last assessed date, and next review date. Use the search bar to find a specific client, and use the Risk and Status dropdowns to filter the list.

## How risk scoring works

ClearAML uses a structured risk engine that scores clients across multiple factors. The factors assessed depend on the client type.

<Tabs>
  <Tab title="Individuals">
    The questionnaire for individual clients considers:

    * **Nationality and residential country** — residence or citizenship in a FATF grey- or black-listed jurisdiction increases risk.
    * **Countries of operation / wealth origin** — countries where the client earns income or holds assets.
    * **Occupation / industry** — certain occupations carry inherently higher money-laundering exposure.
    * **Source of funds** — employment, business income, investments, inheritance, crypto, or other.
    * **Annual income** — higher income bands are weighted differently.
    * **Onboarding channel** — face-to-face onboarding is lower risk than purely digital.
    * **PEP status** — whether the client is a Politically Exposed Person.
    * **Adverse media** — whether negative news coverage has been recorded.
  </Tab>

  <Tab title="Companies">
    The questionnaire for company clients considers:

    * **Industry risk** — Low, Medium, or High based on ANZSIC code and business activity.
    * **Turnover band** — the scale of the business's financial activity.
    * **Ownership opacity** — transparent, opaque, or complex beneficial ownership structures.
    * **Countries of operation** — whether the business operates in high-risk jurisdictions.
    * **Financial health** — good, average, poor, or unknown.
    * **Registry discrepancies** — whether ASIC records match the information provided.
    * **Adverse media** — number and nature of adverse media hits.
    * **PEP controllers** — whether any directors or controllers are PEPs.
    * **Large cash acceptance** — whether the business accepts large cash payments.
    * **Primary customer base** — Australian business, international business, or retail consumers.
  </Tab>

  <Tab title="Trusts and partnerships">
    Trusts and partnerships are assessed on factors including:

    * **ABN status and verification** — whether the entity's ABN is active and matches records.
    * **Business activity** — the nature of the trust or partnership's operations.
    * **Annual revenue** and **transaction volume**.
    * **Business age** — established entities carry lower risk than newly formed ones.
    * **Ownership clarity** — transparent, some opacity, or opaque.
    * **Regulatory status** — regulated, self-regulated, or unregulated.
    * **Source of capital**.
    * **PEP-associated partners** — whether any partners are Politically Exposed Persons.
    * **Countries of operation**.
  </Tab>

  <Tab title="Other entities">
    Cooperatives, associations, joint ventures, government agencies, and foreign branches are assessed on:

    * **Business type and structure clarity**.
    * **Beneficial ownership** — all identified, most identified, some unclear, or unknown.
    * **Key decision-maker KYC** — proportion of decision-makers who have been verified.
    * **Governance documentation** — bylaws/charter, some documentation, informal, or none.
    * **Jurisdiction and industry risk**.
    * **Regulatory and registration status**.
    * **Business legitimacy** — publicly verifiable, documented, vague, or suspicious.
    * **Onboarding method** and **countries of operation**.
  </Tab>
</Tabs>

## Risk ratings

After you submit the questionnaire, ClearAML calculates one of three ratings:

| Rating     | Meaning                                                               | Typical review cycle |
| ---------- | --------------------------------------------------------------------- | -------------------- |
| **Low**    | Standard risk profile. No material red flags identified.              | Every 36 months      |
| **Medium** | Elevated risk. One or more risk factors warrant ongoing attention.    | Every 24 months      |
| **High**   | Significant risk indicators present. Enhanced due diligence required. | Every 12 months      |

<Note>
  Review cycles are calculated automatically from the assessment date and appear in the **Next Review** column on both the Assessments dashboard and the Clients table.
</Note>

## Running a risk assessment

<Steps>
  <Step title="Open the client profile">
    Go to **Dashboard → Clients** and click the client whose assessment you want to complete or update.
  </Step>

  <Step title="Start the questionnaire">
    From the client's summary area, click **Run Risk Assessment** (or the equivalent action in the client details section). The questionnaire opens, pre-filled with any data already on file.
  </Step>

  <Step title="Complete the questionnaire">
    Answer each question. Fields pre-populated from previous assessments or client data can be adjusted if circumstances have changed.
  </Step>

  <Step title="Submit">
    Click **Submit**. ClearAML calculates the risk rating instantly and saves it to the client's profile. A toast notification confirms the rating.
  </Step>
</Steps>

## Escalation

Some combinations of risk factors trigger an automatic escalation flag. When escalation is triggered:

* The assessment is marked with an **Escalation** badge in the Assessments table.
* The client's compliance checklist prompts you to complete Enhanced Due Diligence (EDD).
* An EDD case is created under the client's profile for tracking additional review steps and documentation.

<Warning>
  High-risk clients and escalated assessments require Enhanced Due Diligence (EDD) under the AML/CTF Act. Do not onboard or continue to service a high-risk client without completing EDD and documenting your findings.
</Warning>

## Downloading PDF reports

Every completed assessment can be exported as a PDF risk assessment report suitable for your compliance file.

<Steps>
  <Step title="Go to the Risk Reports tab">
    Open the client's profile and select the **Risk Reports** tab.
  </Step>

  <Step title="Find the assessment">
    The tab lists all assessments in reverse chronological order, each showing the risk rating and the date it was completed.
  </Step>

  <Step title="Download the PDF">
    Click **Download PDF** next to the assessment you want to export. The report downloads immediately.
  </Step>
</Steps>

<Tip>
  Run a fresh assessment whenever a client's circumstances change — new business activity, change of directors, or a new jurisdiction of operation. ClearAML keeps a full history, so you always have an auditable trail of how the risk rating has changed over time.
</Tip>
