> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clearaml.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Manage your ClearAML subscription and billing
> View your current plan, monitor seat usage and monthly verification counts, top up your credits wallet, and upgrade or manage your subscription.
The Billing tab in Settings gives you a complete view of your subscription, seat usage, monthly verification activity, and pre-paid wallet balance. Only **Admin** and **Owner** users can access billing settings.
New accounts start on a **14-day Professional trial** with full access to Professional features and a **\$15 signup credit** added to your wallet automatically.
## Available plans
ClearAML offers three plans designed for Tranche 2 professionals — accountants, lawyers, and real estate agents subject to Australia's AML/CTF legislation.
**\$149 /month + GST**
For small firms getting started with AML/CTF compliance.
* 5 seats
* Unlimited client risk assessments
* KYC identity checks at \$5 per check
* KYB entity checks at \$0 (limited-time beta)
* PEP/sanctions screening at \$5 per check
* No included monthly credits (pay-as-you-go)
* Standard email support
* Automated CPD certification
**\$299 /month + GST**
For growing firms that need priority support and included credits.
* 25 seats
* Unlimited client risk assessments
* KYC identity checks at \$5 per check
* KYB entity checks at \$0 (limited-time beta)
* PEP/sanctions screening at \$5 per check
* **\$135 monthly credits** added to your wallet
* Priority support with dedicated account manager
* Automated CPD certification
**Contact Sales**
For large firms and networks requiring custom volume and white labelling.
* Unlimited seats
* Custom KYC, KYB, and screening volume pricing
* Custom monthly credits
* Dedicated compliance success manager
* Custom CPD modules and branding
* Full white labelling (custom logo, colours, domain)
All plans include continuous PEP/sanctions monitoring, one-click audit reporting, and no setup fees. There is a 14-day free trial with a \$15 signup credit on all plans.
## Plan feature comparison
| Feature | Starter | Professional | Enterprise |
| ------------------------ | ----------------- | -------------------------- | ----------------- |
| Seats | 5 | 25 | Unlimited |
| Client risk assessments | Unlimited | Unlimited | Unlimited |
| PEP/sanctions monitoring | Included | Included | Included |
| KYC identity checks | \$5.00/check | \$5.00/check | Custom volume |
| KYB entity checks | \$0 (beta) | \$0 (beta) | Custom volume |
| PEP/sanctions screening | \$5.00/check | \$5.00/check | Custom volume |
| Monthly wallet credits | \$0 | \$135 | Custom volume |
| Support | Standard email | Priority + account manager | Dedicated manager |
| Staff training | CPD certification | CPD certification | Custom modules |
| White labelling | — | — | Included |
## Your current plan and seat usage
Navigate to **Settings → Billing** to view your active plan. The **Current Plan** card shows:
* Your subscription tier and status (active, trial, past due, etc.)
* Your next renewal date
* A seat usage progress bar showing active seats against your plan limit
When you approach your seat limit the bar turns amber. If you exceed the limit it turns red and you are prompted to upgrade. To add or remove team members, visit [Team](/settings/team-management).
## Monthly usage
The **Monthly Usage** section tracks how many verifications your firm has run in the current billing period:
* **KYC Checks (Identity)** — electronic identity verifications using DVS, document checks, and biometric matching
* **KYB Checks (Entity)** — entity structure checks including directors, shareholders, and ultimate beneficial owners
* **Screening (PEP/Sanctions)** — checks against global PEP, sanctions, and adverse media lists
Usage resets on the billing cycle reset date shown next to the section heading.
## Pre-paid credits wallet
Verifications are paid for from your **Pre-Paid Wallet**. The wallet stores a dollar balance that is debited each time a check is run. Professional plan subscribers receive \$135 in credits added to the wallet automatically at the start of each billing month.
Monthly credits do not roll over. Any unused credits expire at the end of the billing month. Credits from manual top-ups are not subject to expiry.
### Topping up your wallet
Go to **Settings → Billing**. The **Pre-Paid Wallet** card is on the right side of the page.
In the **Quick Add Funds** section, enter the dollar amount you want to add. The minimum one-time top-up is shown below the input field.
Click **Add Funds Now**. You are redirected to a Stripe-hosted checkout page. After payment, the balance is updated in your wallet immediately.
### Auto-recharge
Auto-recharge automatically tops up your wallet when the balance falls below a threshold you set, so verifications never fail due to insufficient funds.
To enable auto-recharge:
1. Complete at least one manual top-up to save a payment method.
2. Toggle **Auto-Recharge** on in the wallet card.
3. Set a **balance threshold** — the minimum balance that triggers a recharge.
4. Set a **recharge amount** — how much to add when the threshold is reached.
5. Click **Save Auto-Recharge Settings**.
Auto-recharge requires a saved payment method. Charges include 10% GST (e.g. a $50 recharge is billed as $55.00).
### Transaction history
The wallet card includes a **Recent Transactions** table showing every credit and debit with a timestamp, description, amount, and running balance. Use the search field to filter by description, or filter by type (credits, debits) and sort by date.
## Upgrading or managing your subscription
If you are on a trial or free tier, click **Upgrade Subscription** on the Current Plan card to choose between Starter and Professional. You are redirected to a Stripe-hosted checkout.
If you already have an active subscription, click **Manage Subscription & Invoices** to open the Stripe billing portal where you can:
* Update your payment method
* Download past invoices
* Change or cancel your subscription
After a successful upgrade you are redirected back to the Billing tab and a confirmation message is displayed. Your new seat limit and any monthly credits apply from the next billing cycle.
For Enterprise pricing and custom volume agreements, [contact the ClearAML sales team](/help/contact).