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Documentation Index

Fetch the complete documentation index at: https://docs.clearaml.com.au/llms.txt

Use this file to discover all available pages before exploring further.

Know Your Customer (KYC) verification confirms that a client is who they claim to be. ClearAML connects to the Australian Government’s Document Verification Service (DVS) to validate identity documents, and performs biometric facial matching to confirm the document holder is present. Each check costs $5 and is deducted from your account credit.
Each KYC check costs $5 and consumes one credit from your account quota. Check your remaining quota at any time from the Billing or Usage page.

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What KYC covers

A standard KYC check in ClearAML performs two things in sequence:

DVS document verification

Validates the client’s identity document (driver’s licence or passport) against the Australian Government’s Document Verification Service — the same authoritative database used by financial institutions.

Biometric facial matching

Matches a selfie or live photo of the client against the photo on their identity document to confirm the document holder is physically present.

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Running a KYC check from the verification page

The standalone verification page at Dashboard → Identity Verification lets you run ad-hoc checks outside of a specific client profile.
1

Go to Identity Verification

Navigate to Dashboard → Identity Verification. The Instant KYC Check card appears on the left.
2

Enter the client's details

Fill in:
  • Full legal name — as it appears on the identity document
  • Date of birth
  • Document number — driver’s licence or passport number
3

Run verification

Click Run Verification. The check takes a few seconds. One KYC credit is consumed on completion.
4

Review the result

The result is displayed immediately:
  • Identity verified — the document and biometric check passed.
  • Check required — a potential match was found and manual review is needed.

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Running a KYC check from a client profile

You can also initiate KYC directly from an individual client’s profile page, which links the result to that client’s AML file.
1

Open the client profile

Go to Dashboard → Clients and click the client’s name.
2

Go to the Verification tab

Select the Verification tab within the client’s profile.
3

Initiate the check

Click the verification action to start the KYC process. The client’s existing name and date of birth pre-fill automatically.
4

Review results

Results appear in the Verification tab and are also recorded in the client’s Activity Log with a timestamp and the name of the user who ran the check.

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KYC for entities (KYB)

For companies, trusts, and other entities, ClearAML verifies identity at the individual level for each director, beneficial owner, and UBO listed under the client. Navigate to the Directors / UBOs tab on the entity’s profile to run KYC on each related party.
Company KYB (entity-level verification including director, shareholder, and UBO checks) is currently free during the beta period. KYB verifies the entity’s registration status, confirms directors, and checks for beneficial ownership structures.

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Interpreting results

ResultMeaningWhat to do
Identity verifiedDVS confirmed the document; biometric matched.Update the client’s status to Verified.
Check requiredA potential match was found or the document could not be confirmed.Review the details manually and record your decision in the client’s Verification tab.

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What happens after a check

  • The result is stored permanently on the client’s profile under the Verification tab.
  • The check is logged in the Activity Log with a timestamp and the name of the user who ran it.
  • The client’s Completion Checklist updates to reflect that KYC has been completed.
  • If the result is “Check required”, the checklist will prompt you to record a decision before the client can be marked fully verified.
A passed KYC check does not by itself satisfy all AML/CTF obligations. You must also complete a risk assessment and, where required, PEP/sanctions screening before onboarding a client.