Manage your ClearAML subscription and billing

The Billing tab in Settings gives you a complete view of your subscription, seat usage, monthly verification activity, and pre-paid wallet balance. Only Admin and Owner users can access billing settings.

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Available plans

ClearAML offers four plans designed for Tranche 2 professionals — accountants, lawyers, and real estate agents subject to Australia’s AML/CTF legislation. Every plan includes unlimited risk assessments, continuous PEP/sanctions monitoring, the full staff training LMS, and one-click audit reporting. All plans include continuous PEP/sanctions monitoring, one-click audit reporting, and no setup fees. There is a 14-day free trial with a $15 signup credit on all plans.

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Running more than one regulated sector?

If your firm operates several regulated service lines under one ABN — a real estate arm inside an accounting practice, conveyancing alongside legal work — you can add them to any plan instead of running separate accounts. Your first service line is included in every plan. Each additional line is +50% of your plan’s base fee, recurring: $24.50/mo on Solo, $74.50/mo on Starter, $149.50/mo on Professional. Each line carries its own risk methodology, and your blended multi-sector AML/CTF program is included at no extra cost. Verification pricing is unchanged — a client is one identity no matter how many lines your firm runs, so you are never charged twice to verify or screen the same person. See Service Lines for setup, staff restrictions, and how the unified compliance program works.

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Plan feature comparison

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Verification pricing

Individual verifications are paid from your wallet, not bundled into a monthly quota:

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Your current plan and seat usage

Navigate to Settings → Billing to view your active plan. The Current Plan card shows:

• Your subscription tier and status (active, trial, past due, etc.)
• Your next renewal date
• A seat usage progress bar showing active seats against your plan limit

When you approach your seat limit the bar turns amber. If you exceed the limit it turns red and you are prompted to upgrade. On the Professional plan, seats above your included 25 are billed automatically at $10/user/month; Solo and Starter stop at their seat cap. To add or remove team members, visit Team.

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Monthly usage

The Monthly Usage section tracks how many verifications your firm has run in the current billing period:

• KYC Checks (Identity) — electronic identity verifications using DVS, document checks, and biometric matching
• KYB Checks (Entity) — entity structure checks including directors, shareholders, and ultimate beneficial owners
• Screening (PEP/Sanctions) — checks against global PEP, sanctions, and adverse media lists

Usage resets on the billing cycle reset date shown next to the section heading.

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Pre-paid credits wallet

Verifications are paid for from your Pre-Paid Wallet. The wallet stores a dollar balance that is debited each time a check is run. Professional plan subscribers receive $135 in credits added to the wallet automatically at the start of each billing month.

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Topping up your wallet

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Auto-recharge

Auto-recharge automatically tops up your wallet when the balance falls below a threshold you set, so verifications never fail due to insufficient funds. To enable auto-recharge:

1. Complete at least one manual top-up to save a payment method.
2. Toggle Auto-Recharge on in the wallet card.
3. Set a balance threshold — the minimum balance that triggers a recharge.
4. Set a recharge amount — how much to add when the threshold is reached.
5. Click Save Auto-Recharge Settings.

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Transaction history

The wallet card includes a Recent Transactions table showing every credit and debit with a timestamp, description, amount, and running balance. Use the search field to filter by description, or filter by type (credits, debits) and sort by date.

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Upgrading or managing your subscription

If you are on a trial or free tier, click Upgrade Subscription on the Current Plan card to choose a plan. You are redirected to a Stripe-hosted checkout. If you already have an active subscription, click Manage Subscription & Invoices to open the Stripe billing portal where you can:

• Update your payment method
• Download past invoices
• Change or cancel your subscription

For Enterprise pricing and custom volume agreements, contact the ClearAML sales team.