Skip to main content
The Team & Personnel page (Dashboard → Team) manages two distinct but related systems: application roles (what a user can see and do in ClearAML) and AML designations (a person’s formal responsibilities under your AML/CTF Program). This page covers the personnel-compliance side — designations, Personnel Due Diligence, responsibilities, and training. For inviting members, application roles, and seats, see Team.
Only Owner and Admin roles have full access to all tabs on the Team & Personnel page.

​
AML designations

Assign a designation to any staff member who holds a formal role under your AML/CTF Program. The designation determines that person’s PDD and training requirements:
  • Compliance Officer
  • Deputy Compliance Officer
  • AML Officer
  • AUSTRAC Contact
  • Board Member

​
Personnel Due Diligence (PDD)

PDD is the background screening required for staff in key AML roles. It’s a multi-section form covering criminal history, professional associations, and identity, required for all AML-designated staff. Each submission has a status of Not Started, In Progress, Submitted, or Approved.
PDD is not a formality — AUSTRAC expects documented evidence that you have verified the suitability of your key AML staff. Keep PDD submissions current when roles change.

​
Appointing a Compliance Officer

1

Locate or invite the person

Go to the Members tab and find the person being appointed, or invite them if they’re not yet in ClearAML.
2

Set the designation

Open their profile and set their AML Designation to Compliance Officer.
3

Complete training and PDD

Ensure they’re assigned all required training modules for their tier and that their PDD form has been submitted and verified.
4

Record AUSTRAC notification

Click Mark as Notified on their profile to record that AUSTRAC has been informed of the appointment. This must happen within 14 days — the window is strict.

​
Responsibilities

The Responsibilities tab is a visual table mapping each AML/CTF compliance responsibility to the team members who hold it — useful for demonstrating clear governance accountability to AUSTRAC.

​
Ongoing staff monitoring

All AML-designated staff are continuously screened against PEP and sanctions lists. The Monitoring tab shows those alerts, rated Critical/High/Warning/Info with a status of Open, In Review, Dismissed, or Confirmed — each resolved with written notes. (These staff alerts also surface in the Compliance Hub.)

​
Training register

The Training tab logs external training events — workshops, seminars, online courses, and internal sessions. Each record captures title, provider, type, date, duration, and attendees, and the whole register is exportable as CSV for compliance reporting. (In-app AML/CTF modules are tracked separately under Staff Training.)

Team

Invite members, set application roles, and manage seats.

Staff Training

The in-app AML/CTF training LMS and PDD sign-off.